PAIA MANUAL


Prepared in accordance with Section 51 of the Promotion of Access to Information Act (Act 2 of 2000)

1. INTRODUCTION

This manual outlines the process for requesting access to records held by Pure Haven Pty Ltd.

2. COMPANY DETAILS

Company Name: Pure Haven Pty Ltd
Email: purehavensa@gmail.com
Location: South Africa
Website: https://purehavensa.co.za

3. INFORMATION REGULATOR GUIDE

The official PAIA guide is available from the Information Regulator:
https://inforegulator.org.za

4. RECORDS HELD

Pure Haven Pty Ltd maintains the following records:

• Financial records (invoices, Paystack transactions)
• Customer records (names, emails, LMS profiles)
• Operational records (website and system data)

5. REQUEST PROCEDURE

To request access:

  1. Complete Form 2 (PAIA Request Form)
  2. Submit via email to: purehavensa@gmail.com
  3. Provide sufficient detail to identify the record
  4. Pay applicable request fees (if required)

Form available at:
https://inforegulator.org.za/paia-forms/

6. GROUNDS FOR REFUSAL

Access may be refused where required by law, including protection of personal information or confidential business data.