1. INTRODUCTION

Pure Haven Pty Ltd is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

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2. INFORMATION WE COLLECT

We collect only the information necessary to deliver our services:

• Name and email address (account creation)
• Username and login data (platform access)
• Payment information (processed securely via Paystack — not stored by us)
• Technical data (IP address, browser type, login activity)

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3. PURPOSE OF DATA COLLECTION

Your information is used to:
• Provide access to purchased modules
• Maintain account functionality
• Ensure platform security
• Comply with legal and tax obligations

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4. COOKIES & TRACKING

• We use cookies for login sessions and user experience.
• Vimeo (video hosting) may collect data independently when videos are played.

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5. DATA SHARING

We do not sell or share personal data. Information is only shared with:
• Paystack (payment processing)
• Hosting and security providers (Xneelo, WordPress security tools)

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6. DATA RETENTION

We retain user data for as long as necessary to provide access to purchased modules and comply with legal obligations.

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7. YOUR RIGHTS UNDER POPIA

You have the right to:
• Request access to your personal data
• Request correction or deletion
• Object to processing where applicable

Requests can be sent to: purehavensa@gmail.com

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8. CONTACT DETAILS

Company: Pure Haven Pty Ltd
Email: purehavensa@gmail.com
Location: South Africa

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